FAQ's
To browse and select items on Vilése, simply navigate through our website categories or use the search bar to find specific items. Once you've found what you're looking for, click on the product to view details and select your preferred size and color. Add the item to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your purchase.
Vilése delivers worldwide. Please note that international orders may be subject to additional duties or taxes upon delivery, depending on your country's regulations. Delivery times vary depending on your location and selected shipping method. You can find more information about shipping times and costs during checkout.
Vilése offers a hassle-free return policy. If you're not satisfied with your purchase, you can initiate a return within [number of days] days of receiving your order. Simply contact our customer service team to start the return process. Once we receive your returned item(s) in their original condition, we will process your refund. Please allow [number of days] days for the refund to reflect in your account.
Pre-ordering an item on Vilése allows you to reserve it before it becomes available for general sale. To pre-order an item, simply add it to your cart and proceed to checkout as usual. Please note that pre-order items have an estimated shipping date listed on the product page. You can cancel or modify your pre-order before it is shipped out.
To determine the right size for your purchase, we recommend you select the right size from the provided varient options in each product. If your item doesn't fit properly, please contact our customer service team for assistance with exchanges or returns.
